LESSONS FROM A COMMUNICATIONS EXPERT As we gallop towards the end of the year, dealing with Christmas celebrations, deadlines, family commitments and so on, it is natural that our minds turn backwards towards the lesson we’ve learnt as we try to keep it together until the Christmas break! This week I’ve been thinking a lot […]
BAN THE WORD SHOULD FROM YOUR VOCABULARY There must have been something in the air last week. I was speaking with a colleague on the phone and he sounded rather flat, like the spring was missing from his step so to speak. When I asked him about it, he told me that lately he had […]
The Best Way to Run Your Business by Scott Grady , CNS Partners We often have clients that come to see us with questions like: ‘How much is my business worth?’, ‘What do I need to do, to sell my business?’, ‘How can I achieve the maximum sale price for my business?’, along with other […]
5 SIMPLE STEPS TO GET LOST CUSTOMERS BACK AND SPENDING AGAIN If you’ve ever wondered why some of your customers are “missing in action,” this could be the most important thing you’ve ever read. 1 – Do your customers actually know you’re missing them? Reviewing your database to see if you have any customers who […]
Time for a Time-Out? Clients often talk to me about how to create work life balance. “I’m just too busy to take time off”, is often what I hear when I first start working with clients. The reality is that we are all busy. BUT, if we are going to be successful in life, we […]
Making Your Customer First By Treating Them LAST It might seem like a strange title but in this article we are going to look at a simple, foolproof and surefire way to both provide great customer service and deal effectively with any customer dissatisfaction. Every customer service manual you read will tell you that the […]
EXECUTIVE BUSINESS COACH MARK CREEDON FROM RED MONKEY COACHING REVEALS HOW MARKETING TO POPULAR TRENDS CAN ADD MORE CASH TO YOUR STASH!
I was talking recently with a client’s General Manager about the skill sets which that company’s middle management possessed. The General Manager was unhappy with the performance of some of his managers and was at the point
Workplace conflict is most likely an inevitable part of business and the causes are many and varied.